If unfortunately you have to cancel an order, please do so within 6 hours of placing the order. This means that during this period if you change your mind or decide for any other reason that you do not want to receive or keep a product, you can notify us of your decision to cancel the order and receive a refund.
Note: This cancellation will not be applied to special orders such as products customized or altered to your requirement. Such special orders cannot be cancelled once the order has been accepted by us.
Once you have received the products and for any reason you do not want to keep or use the product, we cannot take back or exchange any of our products. All our products are guaranteed for six months against any manufacturing defects only. We do not provide any guarantee for burning, wrong connections and miss handling.
If you think, you have received the product in a bad condition or if the packaging is tampered with or damaged before delivery, please refuse to accept the package and return the package to the delivery person. Also, please call us or email us at firstname.lastname@example.org mentioning your Order ID
We will personally ensure that a brand new replacement is issued to you with no additional cost. Please make sure that the original product tag and packing is intact when you send us the product back.
Note: Returns of special orders such as products customized or altered to your requirement will not be accepted. Such special orders cannot be cancelled or returned once the order has been accepted by us